A long time friend from Sarawak came and stayed at my house for few days. She was here to visit me, her aunt and of course shopping. Since I was not in a busy schedule and haven't done shopping for quite sometime, it was my pleasure to accompany her. We went to Bukit Bintang as she wanted to buy computer devices. I really can't remember when the last time I went there because I don't like the hustle & bustle in that area. She got everything she wanted and we headed to Sogo and again I couldn't remember when was the last time I shopped here. May be it was since i started my phd, haven't got friends and time to indulge myself with shopping here (I still shop with my sister but in more peaceful areas). Not my interest to be in the crowded place especially during SALE.
As it was Y.E.S in Sogo, and I have nothing specific in mind to buy so a set of miniature perfume attracted me very much. The sales assistant at the perfume counter showed us the latest collection of the perfumes and persuaded us to buy 2 sets and we will get a free miniature. I declined since all I wanted was just a miniature perfume. Then came a sexy lady asking which perfume that can be used day and during night. We waited him to entertain that lady until it became a quite long waiting. We looked at each other and whispered maybe we didn't look like a potential buyer compared to that lady and nobody cares because we just want to buy not so costly perfume. We watched them ended their conversations and it seemed the lady didn't buy anything. Don't ask me what evil thought came straight to my head as I saw the lady didn't buy anything and at the same time we had been ignored.
The next day we went to a boutique as my friend wanted to look for tudung and jubah. Again, I became a very unsatisfied customer's friend the way the sales assistant treated us. My friend asked for the jubah they display on the mannequin. Since it was the last piece the sales girl seemed reluctant to take it out from the mannequin for my friend to try. She kept repeating and sceptically said "padan ke??". I felt like saying hello my friend is as slim as that mannequin, just give her a try on that jubah. The way she entertained us was below my satisfaction as a customer. All she did was talked about the price and discount given. When the owner of the boutique came and asked my friend to try, only then she took it out from the mannequin for fitting trial. And as I thought it fits her well. As far as I'm concerned, the customers are usually given a chance to try the dress/ jubah regardless whether they want to buy it or not. As I talked to my friend the way the sales assistant treated us, she also didn't feel satisfied but but had to ignore it since the jubah already had caught her eyes.Well... again we thought we were treated like that because our appearances didn't look like a potential customer. Sigh!
2 comments:
bila mantan penasihat persatuan pengguna bersuara....haahaah
Assalamua'laikum Dear Azuriy,
That means Allah loves you two. Imagine if the sale person does not border, he/she might able to make you buy / throw out money for unnecessary items.
What I always do, I just let them (any sale persons) talk and comment. It is our money that later will silence them.
So, as an economist, what say you Sis? I'm wrong, right? What ever it is, keep smiling is the best for us to do. I-lal-li-qa' was-sa-la-mah
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